Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the Sendrave platform, website, and related services (collectively, the “Service”) operated by Sendrave (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Description of the Service

Sendrave provides workflow automation and orchestration tools for Bybit peer-to-peer (P2P) vendors, including transaction notifications, payout initiation through your connected payment providers (such as Nomba or Paystack), and operational dashboards. Sendrave is infrastructure software—not a wallet, exchange, custodian, or money transmitter.

We do not hold, control, or take custody of your digital assets or fiat funds. Payouts are executed through accounts and credentials you connect and authorize with third-party providers.

3. Eligibility

You must be at least 18 years old and legally able to enter into binding contracts in your jurisdiction. You represent that your use of the Service complies with applicable laws, including regulations governing virtual assets, payments, and anti-money laundering in Nigeria and any other jurisdiction where you operate.

4. Account registration and security

• You must provide accurate registration information and keep it current.
• You are responsible for safeguarding your credentials, API keys, and connected third-party accounts.
• You must notify us promptly of any unauthorized access or suspected breach.
• We may suspend or terminate accounts that violate these Terms or pose security or legal risk.

5. Third-party services

The Service integrates with third parties including Bybit, Nomba, Paystack, and other providers you choose to connect. Your use of those services is governed by their respective terms and policies. We are not responsible for outages, errors, delays, fund losses, or disputes arising from third-party platforms, including failed or reversed P2P trades or payout provider failures.

You authorize Sendrave to access and process data from connected services solely to provide the features you enable, such as trade alerts and payout instructions you configure.

6. Acceptable use

You agree not to:

• Use the Service for unlawful activity, fraud, sanctions evasion, or money laundering.
• Interfere with or disrupt the Service, probe systems without authorization, or reverse engineer our software except where permitted by law.
• Misrepresent your identity, business, or authorization to use connected accounts.
• Resell or sublicense the Service without our written consent.

7. Fees and billing

Certain features may require a paid subscription or usage-based fees as described on our website or in your account. Fees are non-refundable except where required by law or explicitly stated otherwise. You remain responsible for fees charged by third-party providers for payouts, APIs, or banking.

8. Intellectual property

The Service, including software, branding, and documentation, is owned by Sendrave or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription or account term, subject to these Terms.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OPERATION, ERROR-FREE AUTOMATION, OR THAT PAYOUTS WILL COMPLETE WITHIN ANY TIMEFRAME.

You are solely responsible for verifying trade details, payout recipients, amounts, and compliance before funds leave your accounts.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENDRAVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR FUNDS, ARISING FROM YOUR USE OF THE SERVICE OR THIRD-PARTY INTEGRATIONS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY APPLICABLE LAW.

11. Indemnification

You will defend, indemnify, and hold harmless Sendrave from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your connected accounts, your violation of these Terms, or your violation of applicable law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access with notice where practicable, or immediately for material breach, legal requirement, or risk to the platform. Sections that by nature should survive termination (including disclaimers, limitation of liability, and indemnification) will survive.

13. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles. Disputes will be subject to the exclusive jurisdiction of courts located in Nigeria, unless mandatory consumer protection rules in your jurisdiction require otherwise.

14. Changes

We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms may be directed to legal@sendrave.com.